Frequently asked questions

How long is the Acme Associates HQ going to be closed?


With the easing of COVID-19 measures in Singapore, it continues to be of our top priority to ensure the safety and wellbeing of our employees. Henceforth, as of 13 June 2020, our team has decided that all of our employees working at our headquarters will continue to work from their homes through the end of 2020. All office visits will be suspended until further notice. The estimated commencement of office visits is likely to be January of 2021 at the earliest. At Acme Associates, it is of utmost importance for us to continue to support you in your journey's. Your dreams will continue to take flight with us as we support you through the best possible means - such as video conferencing. We strongly encourage you to visit our support request page - acme-associates.com/virtual instead of contacting our support hotlines as we have been experiencing high call volume in recent days. We look forward with meeting with you personally again! In the meantime, stay safe and healthy.




Will critical infrastructure works continue to be carried out?


Yes. Our critical infrastructure maintenance works will continue to be carried out by our team of highly-experienced professionals during this pandemic. **Disclaimer: All construction works will have to cease operations due to regulations put out by governmental officials.




Can I schedule a consultation with the customer service agent virtually?


Yes!
We have consultations available for booking following this FAQ session. All consultations will be recorded for quality and training purposes and will be conducted on Cisco Webex for extra security. Only audio calls are available.





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© 2020 by

ACME ASSOCIATES

Hours of operation 

Mon-Fri : 8.30AM to 5:30PM

Sat-Sun : Closed

contact us

9 Kaki Bukit Road 1

#01-11 Eunos Technolink

Singapore 415938

Tel: +65 6749 3259 (Office Hours only)

General Enquiries: info@acme-associates.com

After-sales support: support@acme-associates.com